Only individual customer support
Hill Country Web provides next-generation, personalized remote computer support services for consumers and small businesses. Live support coverage extends to technologies that we use every day. Hill Country Web's comprehensive support coverage spans over 100 desktop software applications, servers, hardware devices, printers, peripherals, routers and modems.Hill Country Web was founded by a highly experienced team passionate about raising the bar on service quality. Hill Country Web's customer approval rate and resolution rate are amongst the highest published benchmarks in the computer support industry.
Why Choose Us
“IT“ supports your business and we support “IT” for you, we provide all crucial IT services at a nominal price which will help you minimize and plan yearly IT costs apart from being assured about the quality of services you receive. Hill Country Web is a next -generation computer and IT support company, providing superior technical assistance to home and small business consumers. Live support coverage extends to technologies that we use every day and is currently available to customers in United States. Its next generation of service includes a managed PC dashboard for recovery, anti-virus/spyware, data protection and PC optimization. We combine superior talent and training with its proprietary technology to deliver superior, cost-effective computer support services to individuals and small businesses. Every time a contact is made, our technician references the history of incidents and the customer’s profile to deliver a faster service that is personalized. Enabling connectivity with technical specialists and with the ability to schedule a session with a preferred technician, we provide the best technical support experience. Once a problem is identified, our technicians use the knowledge database and a personalization engine to provide a customized service. The knowledge database grows with every interaction by capturing the customer’s problem, the solution and the specifications of the computer hardware, software and any relevant peripherals involved.